Can customers pay in their own currency?
Yes. We offer secure online payments through Stripe and iyzico.
Stripe: Customers can pay using major credit/debit cards (Visa, Mastercard, American Express, Discover, JCB, UnionPay, Diners Club), prepaid cards, virtual cards, Apple Pay, Google Pay, Link, and—in supported regions—bank transfers. Stripe also supports multi-currency payments, allowing customers to pay in their local currency if supported by your Stripe account.
iyzico: Customers can pay using credit/debit cards, installment options (depending on the bank), iyzico Buyer Protection, and “Pay with iyzico.” While iyzico primarily processes payments in TRY, foreign cards may still be used. Certain advanced setups may allow additional currency options.
What is Colección Tansu?
Founded by Tansu Ulu and launched in 2024, Colección Tansu is a Paris-based design brand presenting women’s artisanal leather belt collections to the international fashion world with a sustainable, ethical vision.
What makes Colección Tansu different?
Colección Tansu embodies quiet luxury, built on traditional European craftsmanship and fully handmade production with local artisans. Our limited-edition belts emphasize refined exclusivity, featuring eco-conscious, uniquely designed buckles and sustainable vegan leather materials that together create an ethical, contemporary luxury approach.
Do you have any physical stores?
We currently do not operate physical stores. However, we are periodically featured in reseller pop-up stores across Europe and the United States. You can view our past and upcoming collaborations in the “Collaboration” section. We do have online stores, where you can shop our collections anytime.
Where do you deliver and how much does it cost?
We ship worldwide. Shipping costs depend on your city and region. For full details, please visit our Delivery page.
Do you ship to my country or region?
Below is the list of countries we currently ship to:
Albania, Andorra, Australia, Austria, Bahrain, Bangladesh, Belgium, Bosnia and Herzegovina, Bulgaria, Canada, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Holy See, Hong Kong, Hungary, Iceland, Ireland, Isle of Man, Italy, Japan, Jersey, Republic of Korea, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macao SAR, Malaysia, Malta, Mexico, Moldova, Monaco, Montenegro, Netherlands, New Zealand, Northern Ireland, North Macedonia, Norway, Oman, Poland, Portugal, Qatar, Romania, San Marino, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Thailand, Türkiye, United Arab Emirates, United Kingdom, United States, Vietnam.
Customs & Import Duties
All orders are shipped from Istanbul. For more details, you may visit our Customs section or read our Shipping Policy.
Countries with duties & taxes included
For customers in the countries below, all customs duties and import taxes are included in the price you pay. No additional fees will be charged upon delivery:
United Kingdom, United States, Australia, Canada, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
Other destinations
For countries not listed above, customs duties and import taxes may apply depending on local regulations. These fees are usually collected by the courier upon delivery.
- For orders over 300 USD: No customs duty will be charged.
- Local VAT or handling fees may still apply depending on your country.
Since customs rules vary worldwide, we recommend checking with your local customs office for the most accurate information.
Will my delivery fee be refunded if I change my mind?
Unfortunately, shipping fees are non-refundable.
How can I exchange my order?
We do not offer direct exchanges. To change a size or model, please place a new order and return your original item.
Orders & Customer Support
I have a query about my order — what is the best way to contact someone?
If you have any questions about your order, please do not hesitate to reach us through our Contact Us page.
My order hasn’t arrived — can you help?
Once your order is dispatched from Istanbul, you will receive a tracking number by email. If you haven’t received it or need support, simply reach out via our Contact Us page.
What if I have a question that wasn’t answered here?
We’re always here to help. If you need any additional assistance, feel free to contact us through our Contact Us page.
